Frequently Asked Questions

What security features do you offer?

We offer 24-hour video surveillance, coded gate entry, bright facility lights, as well as perimeter fencing.

What type of storage do you offer?

We offer a variety of unit types at our locations. We offer climate-controlled storage units, covered and uncovered parking spaces perfect for RVs, cars, boats, and other vehicles. Contact your FreeUp facility to learn more about our units.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

How do I pay my storage bill?

Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as a driver’s license, passport, or state ID.

What items am I not allowed to store?

Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

How do I get started?

You can reserve your unit online and get started in a matter of minutes. You can also visit us at the office during business hours. We’ll take you on a tour to look at the self storage units and explain everything.