Frequently Asked Questions
What services does FreeUp Storage provide?
FreeUp Storage offers a wide range of self‑storage options, from standard units to climate‑controlled storage, RV/boat/vehicle parking, and drive‑up accessible units. We serve both residential and commercial customers across multiple states with secure, clean, and well‑maintained storage spaces you can rent online quickly.
How do I choose the right storage unit size for my needs?
Choosing the right unit depends on what you’re storing, from furniture and boxes to vehicles or equipment. Use our size guide and storage calculator to estimate unit size based on your belongings.
Can I store my RV or boat at FreeUp Storage?
Yes! We offer RV, boat, trailer, and motorhome storage in covered and uncovered spaces at many facilities, ideal for seasonal storage or long‑term needs.
Do I have to sign a long‑term contract for storage?
No. All FreeUp Storage units are offered on month‑to‑month leases, giving you flexibility to store short‑term or long‑term without a long contract.
How do I pay my storage bill?
You can pay your storage bill online using a debit or credit card. Many locations also support automatic payments so you never miss a due date.
What promotions or discounts are available on storage units?
Look for seasonal promotions, such as up to 50% off your first 3 months at participating locations (new customers only), and get a free lock at every FreeUp Storage location!
How secure are FreeUp Storage facilities?
Our facilities have gated access, 24/7 video surveillance, well‑lit grounds, and coded entry systems to help keep your belongings safe and give you peace of mind.
What items are not allowed in a storage unit?
For safety and legal reasons, items such as flammables, hazardous materials, perishable food, plants, animals, and illegal goods are prohibited in storage units.
What are facility access hours?
Access hours vary by location. Check your local FreeUp Storage facility page for specific gate hours so you can plan your visits accordingly.
What’s the best way to pack fragile or valuable items?
Use sturdy boxes, wrap delicate items in protective materials, and clearly label each box. For long‑term storage, climate‑controlled units help preserve electronics, wood furniture, photos, and documents.
Can I use FreeUp Storage for business inventory or office equipment?
Absolutely,many small businesses use our secure units to store excess inventory, seasonal materials, office equipment, and documents.
How do I reserve a storage unit online?
Use the “Find a Storage Facility Near You” tool on our home page to select your size and complete your reservation online in minutes.
Can I change unit sizes later if my needs change?
Yes, you can upsize, downsize, or cancel your unit easily depending on what you need as your storage needs evolve.
Are there special features like drive‑up units or indoor storage?
Yes! Many FreeUp Storage locations offer drive‑up access units and indoor storage to make loading and retrieval faster and easier.
If you’re searching for questions like: “how much does FreeUp Storage cost?”, “what size unit do I need?”, or “is climate‑controlled storage worth it?”, check our Size Guide and blog resources, or contact us directly through chat or phone!